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Service level agreements

Vane Service Level Agreements (SLA)

Long gone are the days where websites could sit happily on the web with no need for extra attention and hands-on maintenance. This is why we always communicate the benefits of a Service Level Agreement to new clients. Suggesting that when a client starts planning their website budget, that they ensure they have sufficient money…

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Why it is vital to have website backups

How many of us can say that we diligently backup our files on a regular basis? Sadly, the reality is that even today, a website backup strategy remains one of the most overlooked and under-utilized precautions taken to protect ones vital data. Website forums are often crowded with people seeking help to recover and restore…

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The complexity of website maintenance

Websites are constantly evolving. With developers and community feedback, platforms are regularly updated. Resulting in new features, extra functionality, security patches to address vulnerability, and overall improvement of the platform experience. However, unforeseen hiccups, compatibility issues with plugins, and other unfortunate consequences often occur. More than a few users have had their site up and…

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